A young man by the name of Benjamin
Friedman escaped from the pogroms in Russia and arrived
from Lithuania at Cape Town in 1903. He managed to get a
job at the docks in Cape Town where he worked for 2/- (
20 cents) per day. After approximately six months he felt
that as he had saved a little money and taught himself to
speak a little English and Afrikaans he should try to start
his own little business.
He bought a bicycle for 10/- ( 1 Rand ) and cycled all the
way from Cape Town past Goodwood, Parow, Bellville, Kuilsriver,
Faure and Firgrove to Somerset West. At Somerset West he
learned that AECI, or as it was then known the Cape Dynamite
Factory, was being started and it would employ a large number
of people. He went to the Magistrate and for 2/ 6 ( 25 cents
) he obtained a general dealers license. He then hired a
shop in Station Road, Somerset West ( where Mrs Sybil now
has her furniture store ) and proceeded to Cape Town to
purchase stocks.
The wholesaler at that time was Messrs. JW Jagger &
Co, who refused to open an account without references. This
Mr Benjamin Friedman was unable to supply as he had never
traded before and knew nobody in the trade. He then suggested
that they send the order COD. He admits that he has never
been able to establish what made him suggest that they send
the order COD as he obviously would not have the money to
release the order. However, he was a man of great faith
and always said the Lord will provide. When he arrived at
the station he found that by mistake they had not marked
the goods COD. He took delivery, sold the goods and immediately
went in to Jaggers to say that they had not sent the goods
COD so he came to settle the account. They then opened an
account for him and he was in business.
Two years later he married a Miss Anna Cohen, and his brother-in-law,
Mr Shio Ben Cohen, joined him and they decided to open at
the Strand. The Strand was then only a little fishing village
and the sea used to push up at Spring tide, right up to
where Friedman & Cohen is now. Mr Friedman bought the
land where the shop is now situated, much to the amusement
of the old residents, as they said the customers would need
a boat to get to the shop.
A typical country store was built and had a little groceries,
crockery and kitchenware, and dress materials. Behind the
shop were Mr Cohen’s house, the stable and the stores.
In 1928 Mr Abe Friedman joined the firm. A few years later
the great depression of 1933 took place. Business was extremely
bad. Businesses were considered lucky if they could remain
solvent. Unemployment was rife, and people were happy if
they could get jobs as labourers on the roads and railways.
During the great depression the partners decided that as
in the days of Joseph when the seven fat years were followed
by the seven lean years, so also this depression will be
followed by a boom. They decided to enlarge the shop, to
install new fittings and fixtures, and to turn the store
into a departmental store, by opening a furniture department,
a shoe department, and a showroom. Mrs Cohen ran the showroom
at that time in one of the rooms in her house. This proved
to be a very wise decision because on account of the depression
all these improvements were carried out at a very low cost,
and when the country kicked out of the depression, Friedman
& Cohen was ready to enjoy the boom to its full extent.
In 1948 Friedman & Cohen bought an adjoining property
which belonged to the Mochomovitz Bros. For 25 000 pounds
( R 50 000 ). This was the highest price that had ever been
paid for any property at the Strand at that time. The highest
price paid for a property before that was when Mr Benson
Bosman bought the White House Hotel for 10 000 pounds (R
20 000 ) .
I still remember so vividly when Mr Victor du Plessis, who
was our father’s attorney for many many years, came
into the store and said he wanted to talk to us privately.
We went into the office and he said that he had been Mr
Benjamin Friedman’s attorney for many many years.
He knew how hard Mr Friedman had worked for his money and
he was terribly upset to see that our father had hardly
passed away and we were already wasting his money and that
we must please cancel the sale.
We assured Oom Duppie as we used to call him that we appreciated
his concern very much indeed but that we were confident
that our move was the correct one as the property joined
ours and would be very useful if we one day wanted to extend.
He was not the only one who felt we made a bad buy. Most
of the property owners thought we were mad and were waiting
for us to go insolvent. In 1948 we decided to change our
grocery department into a self-service supermarket, which
included a butchery, vegetable and fresh fruit department.
This was a very bold step, as self service supermarkets
were absolutely unknown in the country, and although Stuttafords
and OK Bazaar operated supermarkets successfully in the
cities, the country folk are much more conservative. As
we were the very first self-service supermarket in the country,
we did not know whether it would be successful. However,
we met with a lot of resistance from our customers, but
overcame it by appointing two of our most friendly and capable
assistants as hostesses, who helped the customers to choose
their requirements from the shelves.
In 1958 we decided that the store had grown too small again
and we decided to demolish the whole place, as well as the
building bought from the Mochomovitz Bros., and build a
three storey building which included a lift, the very first
lift in the Strand. As a result of this we were able to
enlarge our existing departments and to start many new departments.
This rebuilding program again proved to be a wise one. The
customers doubled and the business really prospered.
On the morning of 25 October 1973 at 00h30 Friedman &
Cohen had a disastrous fire that gutted the whole building.
It is impossible to describe the trauma of seeing 70 years
of sweat, hard work, planning, failures and successes destroyed
in few hours. This was even more so, as the fire could have
been extinguished if the Strand had had a reasonable fire
brigade instead of a little Land Rover. The Somerset West
Municipality and AECI very kindly agreed to assist, but
by the time they arrived it was too late.
Fortunately the furniture department, which is a separate
building, was not destroyed and in the morning we gathered
there with all our staff. We advised our staff to go home
to relax. And not to worry, as their jobs were safe, and
to meet again the next morning. The next morning it was
the same procedure and the day thereafter. On the Wednesday,
Mr Sam Friedman, Mr Abe Friedman, Mr Avron Cohen and Mr
Benjamin Friedman had a meeting where Mr Sam and Mr Abe
told the boys that as they were in their sixties they did
not have the energy to restart the business and thought
we should sell the site. Avron said we will do all the work,
just help us with the financial arrangements and Benjamin
said how can you just allow a tradition and business of
70 years to disappear.
After a long discussion we decided to call in the shopfitters.
The staff were absolutely superb, and although we only took
the decision on Wednesday afternoon to restart the business,
we were ready for trading by Monday morning. Our suppliers,
our customers, and everybody concerned were most cooperative
and helpful. But now our troubles really started. We unfortunately
were hopelessly under-insured. Instead of insuring our property
at replacement value, we only increased the insurance each
year to cover the inflation rate. Also the fire took place
at the end of October when our stock was at its very highest
because all our summer and Christmas goods had arrived.
Unfortunately we were paid out according to our balance
sheet which was in June, and the stock was at its lowest.
Although the country was booming in 1973, we suddenly fell
into a recession in 1974, and money was in extremely short
supply. We approached our Bank for a bond but they refused
- saying that statistics have proved that 14 % of businesses
destroyed by fire can recover successfully.
Leon Cohen joined the business in 1976, after obtaining
his BCom (C.A) from the university of Cape Town. He took
charge of the administration and was responsible for the
computerizing the financial systems. He left the business
in 1989 to immigrate to Australia.
We then approached a new Bank who were very excited about
getting our account. We needed
R 1 000 000 for the rebuilding of the shop for which we
wanted a bond of R 700 000. We needed R 350 000 overdraft
to restock and R 500 000 for fixtures, fitting, fridges,
cash registers, office machinery and typewriters. We managed
to get leasing for the fixtures and fittings and the Bank
provided us with the bond and the overdraft facilities.
However the Bank tied up all our assets including our private
homes as collateral, with the result that if things did
not work out, we would all have gone out absolutely penniless.
There is an old Chinese adage that reads " Fate admires
courage and is apt to bestow the good things on those who
take the bad well ". This certainly seems to be true,
for all of a sudden everything seemed to fall into place.
Within three months most of the customers had returned to
us, and we had more customers on our books than prior to
the fire. Also the government had decided to introduce TV
to the country.
Barry Friedman who joined the firm in February 1975 joined
Avron Cohen on a TV course with Philips, and we had an extremely
successful year in our TV department. So much so that our
turnover and profits doubled, and we were able to make large
repayments. Also with the new air-conditioned store and
the excellent layout, the planning of which took many many
hours of hard work, the business just went from strength
to strength and we could breathe freely once more.
The business has remained in the family for 3 generations.
The ongoing success of the business is attributed to maintaining
our excellent quality of customer service and our wide variety
of quality merchandise.